Terms & Conditions

Effective Date: Jan 16, 2026

Welcome to White Olive Direct Primary Care (“White Olive DPC,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website and related services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

Use of Our Website and Services

White Olive DPC provides direct primary care services, health information, and related resources intended to support patient care and wellness.

Our medical services are provided by licensed healthcare professionals who operate only in states where they are duly licensed. Medical care is provided in accordance with applicable laws and regulations and may include in-person and/or virtual services.

The information on this website is for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

You must be at least 18 years of age to use this website or enroll in our services unless otherwise permitted by law with parental or guardian consent.

Membership, Accounts, and Security

Certain services may require enrollment or the creation of an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

White Olive DPC reserves the right to suspend or terminate access to accounts that violate these Terms, engage in fraudulent behavior, or misuse our services.

Payments, Fees, and Subscriptions

Some services offered by White Olive DPC require payment or a recurring membership fee.

Payments are processed securely through third-party payment providers.

Memberships or subscription plans may automatically renew unless canceled in accordance with our cancellation policy.

Refunds are not provided unless explicitly stated in writing or required by law.

User Conduct

By using our website, you agree to:

Provide accurate, current, and truthful information.
Use the website and services only for lawful purposes.
Not engage in abusive, harmful, fraudulent, or misleading behavior.
Not attempt to access, disrupt, or interfere with our systems, data, or security.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of White Olive DPC or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without prior written consent from White Olive DPC.

Medical Disclaimer

Use of this website does not establish a physician–patient relationship unless and until you have formally enrolled as a patient and completed all required intake and consent processes.

Do not disregard or delay seeking professional medical advice because of information found on this website.

Limitation of Liability

To the fullest extent permitted by law, White Olive DPC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use this website or our services.

We do not guarantee uninterrupted or error-free access to the website and are not responsible for technical issues or service interruptions.

Third-Party Links and Services

This website may contain links to third-party websites or services for your convenience.

White Olive DPC does not control and is not responsible for the content, policies, or practices of any third-party websites.

Your interactions with third-party providers are solely between you and the third party.

SMS Communications

By providing your mobile phone number through the White Olive Direct Primary Care website, contact forms, or other communication channels, and by selecting the applicable consent checkbox, you agree to receive transactional SMS (text message) communications from White Olive Direct Primary Care.

SMS messages may include, but are not limited to, responses to inquiries, appointment confirmations, appointment reminders, care coordination communications, follow-up messages, and other administrative or account-related notifications related to your requested services or care.

Message frequency may vary based on your interactions with White Olive Direct Primary Care. Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive SMS messages is not a condition of purchase or membership. Your SMS consent and phone number will not be shared with third parties for marketing purposes and will only be shared with service providers necessary to deliver text messages.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELPor contact White Olive Direct Primary Care directly. Opting out of SMS messages may limit our ability to communicate time-sensitive information related to your care.

For additional information on how we collect, use, and protect your personal information, please review our Privacy Policy.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.

Modifications to These Terms

White Olive DPC reserves the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this page with an updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions are governed by the laws of the state in which White Olive DPC operates, without regard to conflict of law principles.

Any disputes shall be resolved through mediation or arbitration, where permitted, before pursuing formal legal action.

If you have any questions about these Terms and Conditions, please contact White Olive Direct Primary Care through:

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Terms & Conditions