Privacy Policy
Effective Date: January 16, 2026
At White Olive Direct Primary Care (“White Olive DPC,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request information, or enroll in services, we may collect personal details such as:​
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Name
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Email address
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Phone number
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Mailing address
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Payment or billing information
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Health Information
If you voluntarily provide health-related information to receive medical care or personalized wellness services, we collect and handle this information in compliance with applicable healthcare privacy laws, including HIPAA where applicable.
Technical & Usage Data
We may automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Pages visited and time spent on our website
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Cookies and similar tracking technologies
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This information helps us improve website functionality and user experience.
How We Use Your Information
We use your information to:
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Provide and manage medical and wellness services
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Personalize care and communication
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Process payments and manage memberships
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Respond to inquiries and customer support requests
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Send relevant updates, service information, or administrative notices
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Improve our website, services, and patient experience
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Comply with legal, regulatory, and healthcare requirements
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Sharing Your Information
We do not sell or rent your personal information.
We may share your information only in the following circumstances:
Service Providers
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With trusted third-party vendors who assist with:​
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Payment processing
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Website hosting and maintenance
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Secure data storage and administrative services
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Healthcare Professionals
With White Olive DPC’s licensed healthcare providers and clinical staff to deliver medical care and personalized treatment.
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SMS Messaging and Consent:
By submitting your information through our contact form and selecting the consent checkbox, you agree to receive SMS messages from White Olive Direct Primary Care related to your inquiry and care coordination, including appointment confirmations, reminders, follow-up messages, and administrative notices. Message and data rates may apply. Message frequency varies based on your communication needs. SMS consent is not shared with third parties except for service providers that deliver the messages. You may opt out at any time by replying STOP to any message or reply HELP for assistance.
Legal Requirements
When required to comply with applicable laws, regulations, subpoenas, or governmental requests.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights and Choices
You have the right to:
Access, update, or request deletion of your personal information
Opt out of non-essential communications
Request information about how your data is used or shared
To exercise these rights, please contact us at:
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Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance performance and user experience. You can modify your browser settings to decline cookies; however, doing so may limit some website functionality.
Third-Party Links
Our website may include links to external websites. White Olive DPC is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: