Question 1

What is direct primary care?

Accepted Answer

Direct Primary Care is a simple monthly membership that gives you direct access to your doctor, longer visits, and proactive care. Watch video

https://video.wixstatic.com/video/14ed4e_516ca6892f8740518eb00e6b0d0b96d1/720p/mp4/file.mp4

Question 2

Can I have insurance and join this DPC practice ?

Accepted Answer

Yes, you can still have health insurance and become a DPC member. In fact, White Olive encourages patients to consider getting a traditional insurance plan with a high deductible to cover any health care costs that are not associated with primary care services and that we are unable to provide for you, such as emergency care, specialist care, or hospitalizations. When paired with a health savings account, a low-cost, high-deductible health insurance plan can ensure you are covered for catastrophic events.

Question 3

What is included in the Cardiac Risk Assessment Labs and Imaging?

Accepted Answer

In the Elite Prevention plan, Cardiac Risk Assessment with labs and imaging is included. This includes yearly EKGs, echocardiograms, carotid ultrasounds. Additionally, CT coronary calcium scan and/or CT angiograms will be included every 2 years as needed for risk stratification and assessment.

Question 4

What is an osteopathic physician ?

Accepted Answer

Doctors of Osteopathic Medicine (DOs) use the philosophy of getting to the “root” of a problem rather than applying a Band-Aid approach to ease symptoms without actually helping the patient get better. In addition to being trained on how the body’s many systems interrelate, they consider all aspects of a patient’s health history and lifestyle when creating a treatment plan that will help the patient live a long, healthy life.

Question 5

Can I schedule an appointment for a service and not be a member of White Olive DPC?

Accepted Answer

Yes! We want to provide great care an service to both members and non-members. All A La Carte Services have member and non-member pricing. White Olive DPC strives to provide great value for everyone but being a member offers additional discounts and benefits.

Question 6

What if I have Medicare?

Accepted Answer

Dr. Shukhman will accept Medicare through his Medicare membership. Please call to find out more information.

(Your medicare can be used for primary care visits, lab work, medications, pharmacies and hospital visits)

Question 7

What if I have Medi-Cal?

Accepted Answer

Medi-Cal patients can join our DPC practice but we will not bill Medi-Cal.

Question 8

What if I have Tricare?

Accepted Answer

Tricare patients can join our DPC practice but we will not bill Tricare.

Question 9

Can I Utilize my DPC Membership for Urgent Care?

Accepted Answer

Waiting in long urgent care lines to see a physician is one of the most frustrating patient experiences. We'll get you in to see Dr. Shukhman in a fraction of the time you'd spend at a walk-in clinic or ER. Our team is trained in treating urgent and acute ailments, seasonal cold and flu testing, and more. Best of all, we know your health history. You'll never find yourself explaining your condition to the third or fourth on call doctor of the night. At White Olive DPC, we get straight to the heart of treatment and get you feeling better faster.

Question 10

What if I am admitted to the hospital?

Accepted Answer

Dr. Shukhman will help coordinate care with the hospitalist physician at the local hospital of your choice.

Question 11

What if I need labs or imaging?

Accepted Answer

One of the additional benefits of a membership with White Olive DPC is that we have been able to negotiate excellent cash-pay prices on labs and imaging. No hidden fees!

You may also choose to use your insurance instead for labs and imaging. Whether this is better than cash pay depends on the service needed and the insurance you have.

Question 12

Does White Olive DPC Accept Uninsured Patients?

Accepted Answer

Our goal at White Olive is to create a personable, compassionate community that puts the "care" back into healthcare. That's why we're committed to providing affordable healthcare. No insurance is required to become a member at our wellness facility. We understand the headache of the middleman in healthcare. That's why we've embraced a unique alternative to insurance through a transformative membership model. However, we do recommend patients have some kind of insurance or cost sharing plan for specialty care and emergent issues.

Question 13

Are There Any Pre-authorizations to Consider?

Accepted Answer

No! Our membership pricing is based on a transparent, upfront flat fee. However, if you plan to utilize your insurance for imaging, laboratory studies or medications, some prior authorizations may be required. We will assist in this process. Reminder! DPC promotes lower cost cash priced services that do not require any prior authorization for these services.

Question 14

What if I Have Preexisting Conditions?

Accepted Answer

We don't discriminate based on preexisting health conditions. Dr. Shukhman is trained to manage complex medical conditions. We know that wellness isn't always a linear journey and our team is here to support you every step of the way with accessible healthcare built around serving our community.

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Concierge Longevity

Price Same-/next-day visits Testing access Annual Physical RMR Metabolic test SECA scan Weight-loss support Hormone optimization Quarterly labs Longevity panel Coaching House calls Member discounts

$199 ✔ ✔ ✔ 1/year 1/year Basic — — — Group — 5%

$349 ✔ Optimization testing ✔ 2/year 4/year Advanced ✔ ✔ — Private & Group — 10%

$999 ✔ (priority) Concierge testing Executive Quarterly Unlimited Conceierge-level ✔ ✔ ✔ Monthly Private & Group 4/year 15%

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A structured metabolic and body-composition evaluation for patients exploring physician-led weight loss.

Hormone Starter (12 Weeks)

A guided introduction to hormone optimization with essential labs and a personalized protocol.

Longevity Assessment

An advanced longevity-focused evaluation including biomarkers, metabolic performance testing, and a personalized longevity blueprint.

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Our most comprehensive metabolic transformation program with measurable longevity benefits — including the ability to rewind at least 1 biologic year based on biomarker testing.

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